All returns and exchanges must be made within 10 days of receipt.  When returning an item, be sure to wrap it securely in a box or padded envelope and enclose a copy of the invoice with the reason for return. Never mail a return in a regular envelope.  Once we have received your return/exchange we will either exchange your product or issue you a credit.  Please note that books, videos and dvd's are final sales and are not returnable.  If you receive a defective video or dvd we will exchange it accordingly.  

Insure all returns and ship to:
International Violin Company
"Attn: Returns"
1421 Clarkview Road
Suite 118
Baltimore, MD  21209 (USA)

If you have any questions on how to return or exchange an item please call or email us at:
1-800-542-3538 or

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